1 Shipping and Product Availability

4/26/2015

Shipping and Availability

What is the difference between "made-to-order," "quick-ship," and "ready-to-ship?"

Made-to-order

Most of the stoles on my website are made-to-order. "Made-to-order" means that I will make a stole just for you, according to options you will find in each listing.

The advantage for you in purchasing made-to-order stoles is that you have more options. The advantage for me is that I am able to make exactly what is needed. Since I am one person, not a factory, offering made-to-order stoles is a better way to offer inventory as opposed to trying to maintain a ready-made stock buy trying to guess what people will want to buy.

The disadvantage is that you may have to wait longer than you expected to receive your stole, especially during the busiest seasons, spring and fall, when I am receiving more orders than I can fill on a daily basis. Since I am just one person, there are also times when I have to plan to be away (for the birth of a grandchild or medical procedures), and this slows my schedule down as well. In addition, I try to leave room for the unexpected, such as illness, so I do not over-book my schedule. This gives me the ability to work ahead, and very often ship orders before the estimated time frame. The only time I have shipped a stole later than promised was after the sudden death of my father, but even then, all orders arrived by the time they were needed.

Quick-ship

Quick-ship stoles are made-to-order stoles that are simple and quick to make. Because of their simplicity, I can work them in to my schedule easily, so I am able to offer these stoles with a faster shipping estimate.

Ready-to-ship

"Ready-to-ship" means that the stole is already made and will usually ship within 1 business day. There is usually only one available, so you will not be able to order multiples. Usually, ready-to-ship stoles are the first run of a new design, or a stole made for a design change. Sometimes a ready-to-ship stole is a stole made in the wrong length or one that was exchanged for a different size or design. Once in a while I have some gaps in my schedule, which I will use to make a few stoles for an upcoming season. Typically, my ready-to-ship stock will not be very broad.


How does the shipping menu work?


It may seem confusing at first, but I have added availability menus to each listing, which give realistic options for delivery. When my schedule allows, I offer rush processing, at additional cost, on certain stoles. At times, some stoles will have rush options, while others do not. At other times, all stoles will have that option.

For those who are planning ahead, and want to save money, I also offer a discount for choosing a more flexible time frame for completing the order. 


What shipping methods are available?

I only use the United States Postal service. USPS offers the best rates and it is simplest for me. Postage costs are included in the price of each stole.
  • Most orders will ship via first class mail.
  • Quick-ship stoles will ship via priority mail, unless you choose the discount, in which case they are shipped first class.
  • All rush orders are shipped via Priority Express and require a signature on delivery.

What is "pre-order?"

Pre-order refers to ordering certain stoles at a discount well before the season for which they are needed. I only offer pre-order for Lent, Easter, Advent and Christmas. When you pre-order a stole, it is guaranteed for that season, but you may not receive it for several months, as I schedule these orders for times when I expect a slow down, usually January and July.

During the busiest seasons I will offer stoles for certain seasons for pre-order ONLY, especially during the spring, when many new ministers need a red or white stole for their ordination. I realize that families may want the pleasure of presenting stoles for every season at the ordination, so I will offer earlier shipment when I can.


What about shipping outside the US?

I do offer limited shipping outside the US: UK, Canada, and Australia. Keep in mind that you may have to pay customs or other fees when your stole is delivered. I do not have the resources to predict how that will work for each country I ship to. Make sure you do the research before you buy.

How soon will I receive an order outside the US?

Please allow an additional week for rush orders outside the US, and an additional two weeks for all other orders. This allows for the extra time it takes to ship outside the US.