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Shipping and Availability - United States Only

PLEASE NOTE IF YOU ARE CHOOSING RUSH PROCESSING, A SIGNATURE WILL BE REQUIRED ON DELIVERY.

Due to the COVID-19 crisis, all stoles are discounted 25%. Rush orders are available for a flat fee.

We do not currently have coronavirus in our area, but we are practicing all current recommendations for social distancing and disinfecting. I will complete stoles in the order I receive the orders unless a deadline is requested.

 

In the event a member of our household becomes ill from COVID-19, the studio can be completely closed off from the rest of the house, and production and shipping will be suspended until we are virus-free and the house is disinfected.


Made-to-Order vs. Ready-to-Ship

I have noticed there is some confusion about the terms used to describe the availability of stoles on my website. Sometimes it appears that there are two identical listings for one stole. If you look at the availability note, found under the price, one will say "Made-to-Order" and the other will say "Ready-to-ship." Ready-to-ship stoles also announce that in their titles. Ready-to-ship stoles are always offered at regular price, with the option of adding USPS Express shipping. Occasionally, I am able to offer them on sale.

What's the difference?

Ready-to-ship stoles have already been made and packaged. They are available in limited sizes, and often only one size. Like the name suggests, they are ready to be shipped, and I can often take them to the Post Office the same day they are ordered.


Made-to-order stoles have a full variety of options, because they have not been made yet. You can choose the best length for you, and you also have the option to add a neck cross or other design on many of the stoles. You can add a personal label, either a message to the recipient or a name label. Since these stoles have not been made yet, it can take up to 4 weeks to receive your stole, longer if you choose a discount. 

Why does it take so long to get a made-to-order stole? 

Typically I already have around a dozen orders already on my schedule, and some stoles require several days to complete. When you order at regular price, your order goes to the end of the line, so to speak, which will be usually a couple weeks out.

How do I know when I will get my stole?

Unless you specify a deadline (additional charges apply) I cannot give an estimate for delivery. Generally, my turn-around time is 2-4 weeks. However, because of coronavirus, I am allowing more flexibility in my schedule. If you specify a deadline, I will make sure it ships in time via USPS Express mail, which is the only method guaranteed by USPS. Note that the COVID-19 crisis could cause shipping delays that I have no control over.

Why not only offer ready-to-ship stoles? It would be less confusing.

Your selection would also be far more limited. I would only be able to offer about 4 different sizes, and it is impossible to create and keep up with stock that offers full sizing (even in the limited 4 I would be able to offer) in all designs. There is just one of me.

What shipping methods are available?

Most orders will ship via USPS First Class mail.

All rush orders are shipped via USPS Priority Express (1-2 days to most areas) and require a signature on delivery.

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